Shipping
Shipping Cost
Shipping Costs per Country / Shipping Zones and Courier
| Countrie(s) | PostNL | UPS - Standard | UPS express |
| Netherlands | €5,95 | €5,95 | - |
| Belgium | €5,95 | €5,95 | €14,95 |
| Germany | - | €9,95 | €14,95 |
| Zweden, Portugal, Italie, Noorwegen, Zwitserland, Malta | - | €9,95 | €19,95 |
| Other EU Countries | - | €9,95 | €14,95 |
We offer free shipping for orders above the following amounts, depending on your country or shipping zone.
| Countrie(s) | PostNL | UPS - Standard | UPS express |
| Netherlands | €100,-- | €100,-- | - |
| Belgium | €200,-- | €200,-- | €300,-- |
| Germany | - | €250,-- | €300,00 |
| Zweden, Portugal, Italie, Noorwegen, Zwitserland, Malta | - | €250,-- | €450,-- |
| Other EU Countries | - | €250,-- | €300,00 |
Products Not Available
If you have placed an order and we are unable to deliver a product, this is considered a non-delivery. In such cases, you can choose to either wait until the product becomes available again or receive a refund, either as a coupon code or a direct refund.
Package Delayed
Was your order not delivered on time? It may be delayed. You can check the most up-to-date shipping status using the Track & Trace link provided with your order.
If you have any questions, please don’t hesitate to contact us — we’re happy to offer a suitable solution as quickly as possible.
Change Delivery Address
Need to change or add a delivery address? You can easily do this via your personal dashboard under Address Book.
Please note: Once your order is in transit, there is a limited time to change the delivery address (depending on the courier). If you need assistance, please contact us and we will help you with the change.
Transport Damage
Did your package arrive damaged? Please report this within 24 hours via email or WhatsApp. Be sure to include a photo of the damaged package and your order number so we can quickly find a solution for you.
Important: Please take photos before opening the box.